FREQUENTLY ASKED QUESTIONS 

How much is shipping going to be?

In Australia it's $12 for standard shipping and $15 for express. It ships with auspost and I highly recommend paying the extra $3, especially in the months leading up to HeXmas. If your order is over $300 then shipping is free in Australia.

For international shipments it's $30 AUD for under 500g (one pedal) and $60 AUD for over 500g. Shipping costs are capped at $60 AUD so if you order ten pedals and a desktop synth, I'll pay the extra shipping costs for you. 

 

When will a specific product be back in stock?

Please drop me an email on the contact page and ask. I do this as a side hustle and have limited time to build stuff, so if you ask me when it will be available, then I'll know to build it, can order any parts I need, and give you a rough ETA. You can also sign up for a restock email, and I can check what's in demand and build stock accordingly. 

 

Can you do a youtube demo video of specific product?

Yes - if you ask me, I will put it on my stuff to do list. It's a long list and videos aren't a huge priority for me, but it will get done eventually. My studio and workshop are both cluttered at the moment, once I get my new storage installed then videos will become more frequent.